Our Policies

Policy Version: 1.0
Effective Date: [Date]
Policy Owner: IT & Compliance Department

1. Introduction and Purpose

Sabex Solutions Arabia (“Sabex,” “we,” “our,” or “us”) provides information technology solutions, services, and digital platforms. This Acceptable Use Policy (AUP) outlines the principles and rules for accessing and using our corporate website www.sabexsolutions.com and any associated digital services, including client portals, APIs, and communication channels.

The purpose of this policy is to ensure the integrity, security, and reliability of our digital assets, protect our employees, clients, and partners, and uphold the reputation of Sabex Solutions Arabia as a trusted entity in the Kingdom of Saudi Arabia. Compliance with this policy is mandatory for all users, including visitors, clients, partners, and employees.

2. Scope

This policy applies to any individual or entity that accesses, browses, or interacts with the Sabex Solutions Arabia website, its subdomains, and any other digital services we provide.

3. Acceptable Use

Users are expected to use Sabex’s digital resources lawfully, ethically, and responsibly. Acceptable use includes:

• Accessing publicly available information about our services and company.
• Using client portals or tools for their intended business purposes.
• Contacting us through official channels for legitimate inquiries.
• Downloading resources (e.g., whitepapers, brochures) made available for that purpose.
• Respecting intellectual property rights and attributing Sabex where necessary.

4. Prohibited Activities

The following activities are strictly prohibited:

4.1. Illegal or Fraudulent Activities:

• Using our services for any unlawful purpose or to solicit the performance of any illegal activity.
• Transmitting any material that violates applicable laws and regulations of the Kingdom of Saudi Arabia, including those related to cybercrime, defamation, and data privacy.
• Engaging in fraudulent, deceptive, or misleading practices.

4.2. Security Violations:

• Accessing or attempting to access data, servers, or accounts which you are not authorized to use.
• Probing, scanning, or testing the vulnerability of any system or network without explicit authorization.
• Interfering with service to any user, host, or network, including by means of overloading, “flooding,” “mailbombing,” “crashing,” or launching a Denial of Service (DDoS) attack.
• Introducing malware, viruses, Trojan horses, worms, logic bombs, or other harmful or contaminating material.

4.3. Infringement of Intellectual Property:

• Republishing, distributing, or copying any website content, code, logos, or trademarks without prior written consent from Sabex Solutions Arabia.
• Using our platforms to transmit any material that infringes any copyright, trademark, patent, or other intellectual property rights of any party.

4.4. Spam and Unsolicited Communications:

• Using our contact forms or communication services to send unsolicited commercial messages (spam).
• Harvesting email addresses or other personal information from our website for the purpose of sending unsolicited communications.

4.5. Inappropriate Content and Conduct:

• Transmitting any material that is threatening, harassing, libelous, hateful, racially or ethnically offensive.
• Posting or transmitting any content that is contrary to the public order or religious values of the Kingdom of Saudi Arabia.
• Impersonating a Sabex employee, representative, or another user.

5. User-Generated Content

For any areas of our website that allow user-generated content (e.g., comments on a blog, client testimonials), you are solely responsible for the content you post. Sabex Solutions Arabia reserves the right to monitor and remove any user-generated content that, in our sole discretion, violates this AUP.

6. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. We are committed to complying with the Saudi Arabian Personal Data Protection Law (PDPL) and other relevant regulations.

7. Monitoring and Enforcement

Sabex Solutions Arabia reserves the right to:

• Monitor any use of our systems and networks as necessary to ensure compliance with this policy and to protect our assets.
• Investigate any suspected or alleged violation of this AUP.
• Take any action we deem appropriate in response to a violation, including, but not limited to:
  • Issuing a warning.
  • Suspending or terminating access to our services or client portals.
  • Reporting the activity to law enforcement authorities.
  • Initiating legal proceedings.

8. Disclaimer of Liability

Sabex Solutions Arabia will not be liable for any indirect, incidental, or consequential damages resulting from a violation of this AUP or the use of, or inability to use, our website and services. The information on our website is provided “as is” without warranty of any kind.

9. Policy Updates

Sabex Solutions Arabia may revise this Acceptable Use Policy at any time without prior notice. The updated version will be posted on our website with a revised “Effective Date.” Your continued use of our website after any changes constitutes your acceptance of the new policy.

10. Reporting Violations

If you become aware of any violation of this Acceptable Use Policy, please report it immediately to our IT & Compliance Department at [info@sabexsolutions.com].

By accessing and using the Sabex Solutions Arabia website and digital services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Acceptable Use Policy.